At Jo Shea VA, we believe how we use and protect any information you provide to us through our website is important and we want to make you feel at ease and secure within any business dealings you may have with Jo Shea VA.

• In this policy you will find information about who we are, what information we collect, how we use and store that information, and how you can control your personal information.
• This policy applies to all data taken from our website using contact forms etc. plus any personal data you give to us in regards to work you would like done for you by Jo Shea VA.

Who we are

We are Jo Shea VA, which is a business run by Joanna Shea. Contactable at joanna@josheava.co.uk or on 07738262649. For our business address please get in touch.

What we collect

As a business, Jo Shea VA collects personal information like names, addresses, business names, business addresses, email addresses and telephone numbers to identify new clients and their needs. This is either collected through the website when completing an online form (a website form or a package form) or when you contact us using the email addresses listed on our website.

All data collected through our online forms, and enquiry emails is used only for the purposes of contacting you about what you have specifically asked for. Any future correspondence about anything further and unrelated to the original contact would have the option to opt-out and/or be taken off our database.

Once you decide to become a client of Jo Shea VA, all data collected in relation to a contract we agree to when you sign up for our services are covered by the privacy and data protection clauses in the contract signed at the start of our agreement.

How and why we use your personal information

Below are all the service and business related purposes for which we will process data.

• personalisation of content, business information or user experience
• internal records
• administration i.e. when creating a contract or putting together a quote
• meeting internal audit requirements
• delivering marketing and events communication
• carrying out polls and surveys
• internal research and development purposes
• providing and improving services

Sharing of your personal data

Jo Shea VA will treat personal data confidentially and will not share your personal data with any third party without your prior consent, unless deemed necessary by law (i.e. if asked to by the authorities or in a court of law).

Security of your personal data

Personal data received by Jo Shea VA is held securely in one place, and will not be accessed by anyone except Jo Shea VA and/or anyone employed by Jo Shea VA at any time. Any employees of Jo Shea VA will be in a contractual agreement to keep any data they access in the strictest confidence.

Length of time we keep your data

At Jo Shea VA, we will retain data for no longer than reasonably necessary, or until you ask us to remove your data from our databases. When removing your data, we will make sure all data is deleted from any computer or online databases, and any hard copies will be shredded.

Control over your personal data

We respect your right to access and control your personal data at any time. This includes letting us know of any corrections to your details, withdrawal of consent, data portability, restriction of processing. Any issues at all, don’t hesitate to contact us on the details provided in the above sections.

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies by clicking the appropriate button on the pop up across the bottom of the web page. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, although this may prevent you from taking full advantage of our website.

Links to other sites

We are not responsible for the content or any information contained within any links to other websites found on our website, or the way they process data.